Privacy Policy
Company: Skynet Augmented AI (Pty) Ltd
Registered in: South Africa
Introduction
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, products, or services. It also outlines your rights under the Protection of Personal Information Act (POPIA) and other applicable laws.
Information We Collect
We may collect the following types of information:
Business Information: company name, VAT details, and registration information (for B2B services).
Personal Information: name, surname, contact details, email address, ID number, billing and shipping addresses.
Account Information: usernames, passwords, and authentication data.
Transactional Information: invoices, quotes, purchase history, and payment records.
Technical Information: IP address, browser type, device type, operating system, cookies, and usage data.
How We Use Your Information
We process personal information for:
Compliance with legal and regulatory requirements.
Providing our products and services.
Creating and managing accounts.
Processing orders, invoices, and payments.
Communication regarding quotes, support, and updates.
Improving security, website performance, and user experience.
Sharing of Information
We do not sell your personal information. We may share information with:
- Service Providers: trusted third parties who provide IT, payment, logistics, and marketing support.
- Regulatory Authorities: where legally required.
- Business Partners: where services are provided jointly (e.g., product distribution or installations).
All third parties are required to comply with POPIA and maintain confidentiality.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law, including tax and audit obligations.
Data Security
We implement appropriate technical and organizational measures to protect information against unauthorized access, loss, alteration, or disclosure. These include:
Access controls and staff confidentiality agreements.
Encrypted communications (SSL/TLS).
Firewalls, antivirus, and intrusion detection.
Your Rights (Under POPIA)
You have the right to:
- Request access to your personal information.
- Correct or update your details.
- Object to the processing of your data for marketing purposes.
- Request deletion of your personal information (subject to legal obligations).
Requests can be made by emailing: info@skynetrsa.com
Cookies
Our website uses cookies and similar technologies to:
- Enhance browsing experience.
- Analyze traffic and site performance.
- Enable core website functions (e.g., login, shopping cart).
You may disable cookies in your browser settings, but some features may not function properly.
International Transfers
Where services require international partners (e.g., Cisco, Motorola, TP-Link cloud services), your data may be transferred outside of South Africa. We ensure appropriate safeguards are in place.
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Effective Date.”
Contact Us
If you have any questions or requests about this Privacy Policy, please contact us:
Privacy Officer
Skynet Augmented AI
Email: dylan@skynetrsa.com
Phone: 010 026 6299